(1 customer review)

Software Product Development (SPD)

Key Features We Build for Market-Leading Software Products

Following the product idea and the needs of target users, we create SaaS, mobile and desktop products enhanced with trending features.

Our Services

1. New product development

  • Analysing the context of the product use: needs and expectations of target users, estimated target market, device preference.
  • Feature modelling including backbone and killer features to make the product marketable.
  • Researching applicable compliance requirements (HIPAA, FDA, PCI DSS).
  • Planning product releases and prioritizing features.
  • Architecting a product using an optimal approach (multi-tenancy, microservices, etc.).
  • Designing UX and UI.
  • Elaborating subscription plans (if needed).
  • Delivering product releases according to the plan.

2. Continuous product evolution

  • Implementing behaviour analytics to spot frictions in user journeys.
  • Planning UX and UI improvements based on behaviour analytics insights and user feedback.
  • Delivering new functional modules and features envisaged in the product roadmap.
  • Managing technical backlog.
  • Developing APIs to expand your product’s integration capabilities.
  • Migrating the product to the cloud or changing a cloud provider.
  • L1, L2 and L3 user and product support.

3. SaaS product customization

  • Analysing individual requirements of your clients.
  • Consulting the product roadmap to check if the requirements aren’t covered by future releases.
  • Creating custom features and UI components.
  • Creating custom APIs for integration with clients’ systems.

4. Market-constraint product growth

  • Planning and implementing new functionality as a paid product upgrade or higher subscription level.
  • Developing an international expansion strategy.
  • Evolving the product based on user feedback.

NB: The following price is only for ready-made application software we have. For any kind of customization please email your requirements to “ashraf@softfixonline.com”. Softfix Online does not sell source code.

300,000.00৳  345,000.00৳ 


Softfix Online Guarantees

Fast time to market

With Agile development, CI/CD pipeline, DevOps approach, and a balanced mix of manual and automated testing, we can introduce needed product changes while maintaining a steady release pace (every 2-3 weeks).

Reduced development costs

We deliver cost-effective products thanks to the use of scalable cloud-native architectures, ready-made components (frameworks, platforms, and services), and public APIs.

Transparent self-management

We offer self-managed software development teams that let you have as little involvement in the project administration as you see convenient and guarantee quality product delivery thanks to our robust Quality Management System, backed by ISO 9001 certificate. We also provide transparency in everything we do through KPIs established collaboratively with you.

Committed teams

We assign our specialists to the projects with their professional interests in mind so that you get a team inspired by your product.

Secure cooperation

We start cooperation with signing NDA (already at the initial negotiation stage if needed) to guarantee the confidentiality of your information. As the project unfolds, your product stays protected due to our secure IT infrastructure (with IDS/IPS, DLP, SIEM), data security practises approved by the ISO 27001 certificate, and adherence to the industry-specific standards (e.g., HIPAA, PCI DSS, GDPR).

Flexible outsourcing options

We can either take over the whole development process or back up your in-house development team with a dedicated team or the staff augmentation model of outsourcing.

Context-aware product design

We are mindful of your target audience and can analyze user behavior data to plan the product’s UI and functionality.

Risk management

We estimate different risks (time, budget, performance) and develop a mitigation plan to address each of them.

Technologies We Use

Embedded environments
  • Freescale ColdFire board (VxWorks)
  • ICOP eBox-4300 ×86 architecture (Windows CE embedded)
  • AMD Geode LX800 ETX Module (On Time RTOS-32)
Development environment
  • Wind River Workbench (VxWorks)
  • Microsoft Visual Studio and Platform Builder Plug-in (Windows CE embedded)
  • Microsoft Visual Studio (with RTTarget-32 tools integrated)
  • Simulators and prototypes of mobile phones
Hardware platforms ARM, Blackfin, Xscale, x86, MIPS, PowerPC
Wireless IrDA, Bluetooth, IEEE 802.11, Zigbee, GSM/GPRS
Interfaces USB, Host/Client/OTG, Ethernet, LCD TFT/STN, Flash Cards CF/MMC/SD, PCMCIA, VME, PCI, ISA, SSP/SPI/uWire UARTs, CAN
Embedded programming languages
  • C (mainly for low level drivers) /C++ (for UI and business logic)
  • C/C++ (RTOS-32)
  • Java (J2ME) and C/C++ for mobile phones software development
Embedded operating systems
  • Real-time OS: Wind River VxWorks and Microsoft Windows CE Embedded
  • On-Time RTOS-32
  • Mobile phones OS, incl: Symbian, BlackBerry, Windows, Android

Sourcing Models for Software Support and Maintenance

In-house support and maintenance

Provides you with full control over the support and maintenance process but brings about risks associated with the setup and management, for example, inadequate support and maintenance scope estimation. Also, an in-house team needs regular training and usually higher salaries than outsourced specialists, which can make it expensive.

Outsourced support and maintenance

Offers external management of software maintenance and gives access to a wide expertise of external specialists, reducing support and maintenance costs. However, it may bring about security risks, if your company is bound by governmental or industry-specific regulations like HIPAA, GDPR, SOX, GLBA and others.

Remote application monitoring and performance management

We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.

Remote application support

We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.

Help Desk

Our customer support can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail and phone) and:

  • Provide info about applications and their usage.
  • Estimate the problem and solve simple cases directly (L1 support) or escalate more serious problems to technical experts (L2/L3 support).
  • Create a knowledge base and an FAQ section for users’ self-help.
  • Gather users’ feedback for a development team.
Design and implementation of the Continuous Delivery (CD) pipeline

We design and implement the CD pipeline to connect the development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.

Application modernization

Our team implements the modernization of legacy applications to increase their efficiency and incorporate them better into a modern enterprise IT strategy.

We support a wide range of ‘revival’ activities and scale them according to your business needs.

  • Re-hosting – moving an entire application from the on-premises or the old cloud infrastructure to the new cloud without significant modifications and changes in code.
  • Re-platforming – moving a part or an entire application to the cloud with small optimizations and upgrades to leverage such cloud capabilities as automated performance scaling and improved resilience.
  • Re-architecting – changing an application’s architecture and design to make it more scalable, flexible, and integration-friendly or to allow for simplified app maintenance and streamlined testing and deployment of further upgrades.
  • Re-engineering – redesigning certain application components, updating certain aspects (e.g., performance, functionality) or introducing new elements to an already existing system.
  • Re-coding – rewriting legacy applications on PowerBuilder, Delphi, VB, C++, etc. and outdated versions of Java, .NET, PHP and Python with modern technologies and tools.

To make modernization smooth and truly beneficial, we:

  • Closely cooperate with the customer (IT department, other concerned employees) and third-party vendors to get comprehensive info on the application under modernization.
  • Meticulously extract business requirements from existing software applications.
  • Analyze the infrastructure, identify all code dependencies and component integrations.

Application integration

We can transform multiple independent applications of your IT environment into one coherently working system allowing for its increased efficiency and user convenience.

To make integration successful, we address our experience in integrating systems and applications of various complexity, scale and technology stacks and:

Select an integration pattern that answers the current needs and a future strategy of your business

We have a strong record in various integration approaches – point-to-point service-oriented architecture (SOA), enterprise service bus (ESB), shared database (for specific cases) – and can make up an integration solution that allows for your maximum profit.

Pay due attention to specific integration risks

We make sure the integrated system offers appropriate response time, security level, data quality.

Cover the end-to-end integration process

We design integration architecture, implement the solution, modernize your legacy applications to allow their smooth work in the new environment, provide a comprehensive testing coverage at the system and component level, as well as offer further integration and support services.

Application security services

Our security experts can assist enterprises in making their applications resistant to security threats.

  • Being ISO 27001-certified, we adhere to all security principles and help you stay compliant with strict industry-specific security requirements, such as HIPAA, GDPR, PCI DSS, etc.
  • We help you to compile security requirements as well as recommend a resilient app design pattern that will be able to address potential security risks.
  • We implement continuous security monitoring to make sure your applications remain protected and reliable and timely identify the need for security upgrade to answer ever-evolving cyberthreats.
  • We investigate security flaws of your application employing white box (with code audit) testing or black box testing (without access to application code) and provide a report with recommendations on overcoming found vulnerabilities.

Application testing

We perform comprehensive manual and automated testing (vital for Continuous Delivery) for every stage of the application life cycle (implementation, deployment, support and evolution) to timely identify potential risks and verify that your enterprise solutions work correctly and correspond to the established quality requirements.

We ensure comprehensive checking of your application with multiple types of testing, including:

Functional testing Performance testing Usability testing Integration testing Compatibility testing

We provide detailed reports on identified defects and recommend on best remediation activities.

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